Privacy Policy

Pacific Northwest Fencing & Permaculture ("we", "us") is a fencing and landscape contractor based in Tacoma, Washington, serving the greater Puget Sound. You can reach us at info@pacificnwfencing.com or 425-477-9766. This policy explains how we handle information collected through this website, our quote forms, our AI assistant, and our ads.

• Information you give us. Name, email address, phone number, property address or service area, project details, and any photos you upload with a quote request.
• Messages. Questions and replies you send through our contact form or website chat assistant.
• Marketing preferences. Whether you opted in to receive occasional updates or promotions.
• Basic technical data. Standard information your browser sends (such as IP address, device and browser type, pages viewed, and referring page), used to keep the site working and secure.

We do not knowingly collect information from children under 13, and we do not sell personal information.

• To respond to quote requests, schedule site visits, and complete work you hire us for.
• To communicate with you about your project by phone, text, or email.
• To send marketing messages only if you opted in — you can opt out at any time.
• To keep records for bookkeeping, warranty, and legal obligations.
• To maintain, secure, and improve this website.

If you provide a phone number, we may contact you by call or text about your quote or project. Message and data rates may apply. Reply STOP to opt out of texts, or HELP for help. Consent to marketing messages is never a condition of purchase.

We advertise on platforms such as Meta (Facebook and Instagram) and Google. Those platforms may use cookies or similar technologies to measure ad performance and show our ads to people who visited this site. You can manage ad personalization in your account settings on each platform, and control cookies through your browser settings.

We share information only as needed to run the business: with service providers that host this site, deliver our email, store quote photos, and power our website assistant; with subcontractors or suppliers when required to complete your project; and when required by law or to protect our rights. We do not sell or rent your personal information.

We keep quote requests and project records for as long as needed to serve you and to meet tax, warranty, and legal requirements, then delete or archive them. We use reasonable administrative and technical safeguards to protect the information we hold. No method of transmission or storage is completely secure.

You can ask us to access, correct, or delete the personal information we hold about you, or to stop contacting you, by emailing info@pacificnwfencing.com. Washington residents and residents of other states with privacy laws may have additional rights; we honor those requests where they apply. Every marketing email includes an unsubscribe link.

We may update this policy as our business or the law changes. The effective date above reflects the current version. Material changes will be posted on this page.